3CX VoIP
Your business is always reachable!
Make your business always reachable at all times, On the road, at home or at work. You are everywhere available for your customers.
3CX is a versatile enterprise PBX phone system that can be hosted in the cloud or self-managed by hosting it locally, giving you full control over your SIP trunks and numbers. 3CX is a single Unified Communication system that allows comprehensive communications with calling, conferencing and messaging by adding all features like call forwarding, call groups, queues, announcements, waiting music, hunt groups, reports and integrations with AI chat bots, CRM such as Salesforce, Hubspot etc into a single system, eliminates the expense and complexity of managing multiple systems.
3CX provide yearly subscription method. Enterprises chooses the plan on the basis of their size. These days 3CX is in high demand due to its flexible pricing plan and single point solution for unified communication. Moreover, 3CX utilizes SIP, an open-standard protocol, along with WebRTC technology to ensure compatibility with a variety of VoIP hardware and services. Enterprises can choose from a list of compatible hardware providers. Businesses can source their hard-phones from hardware providers such as Yealink, Fanvil, Snom etc.
Self Hosted 3CX PBX
Dont want to use 3CX as your hosting partner and looking for a fully managed, self hosted PBX? You can, manage your PBX on your own, 3CX stands out by giving you full control over your system, something many other PBXs don’t offer.
What does full control mean? 3CX is an open-standard solution, so you’re not locked into specific SIP trunks, lengthy contracts, or hidden fees. While 3CX takes care of the infrastructure, you retain control over extensions, call rules, SIP Trunks, etc.
Say goodbye to per-user fees and pay a annual subscription. With quick setup, your self-hosted 3CX can be up and running in no time. Simply sign up and choose the right option for your business—SMB Free for up to 10 users, or PRO and Enterprise plans for larger organizations.
Enterprises can self-host their 3CX PBX either using on-premise hardware or what we recommend is to self-host 3CX PBX on cloud such as Azure or AWS. This enhances the scalability, since its becomes very handy to integrate other cloud apps with your cloud 3CX PBX. Another benefit of hosting 3CX PBX yourself is enterprises can assign extension numbers of their choice, what suits them the best. This option is not available if enterprises choose 3CX to host their 3CX PBX. In that case 3CX would assign you a range of extension numbers and you can only assign the extension number to your employees within that range.
3CX Pro Features
More than just a telephone system—a complete unified communication solution, with best customer service add ons.
Call reports
View detailed reports of your calling history
Call recording
Record all of your inbound and outbound calls.
Conferencing
Meet online with your team members.
4 to 128 voice channels
Extensive call handling option, supports up to 128 voice channels.
3CX Cloud Contact Center
Your customers expect responses interactions. They want you to recognize them and remember past conversations without the frustration of being transferred repeatedly. The payoff? Increased sales, happier customers, and glowing reviews!
With 3CX, you get an all-in-one call center solution featuring dynamic call queuing, detailed reporting, live wallboards, and CRM integration such as Hubspot, Salesforce, Zoho, etc. Create advanced call flows effortlessly using drag-and-drop Call Flow Designer. But that’s not all, 3CX transforms your call center into a full-fledged contact center by adding Live Chat, Facebook, WhatsApp, and SMS communication channels, providing a complete Contact center solution.
Benefits of 3CX telephone system
3CX telephone system is not just a telephone system. It provides advanced integration such as with Whatsapp and CRMs.
CRM integration
3CX provides a wide range of 3CX supported CRM systems such as Salesforce, Hubspot, Vtiger, Zoho, Freshdesk etc. However, there is still a possibility that the CRM you are using is not 3CX supported. No problem, if the CRM you are using is not listed in the supported 3CX CRM, you can still integrate it with 3CX VoIP using 3CX API.
Fixed monthly price
3CX is very predictable when it comes to cost, you as business are not locked into per user license cost or hidden fees. 3CX offers yearly subscription method based on your company size. The fun part is for the first 10 users you would be charged zero fee from 3CX.
Whatsapp integration
Integrate 3CX VoIP with your Whatsapp business. This would enable Centralized Communication-Manage WhatsApp messages and VoIP calls from 3CX cloud, eliminating the need to switch between applications. No need for additional third-party tools to integrate your PBX with whatsapp, Use 3CX native integration.
Office 365 integration
By integrating 3CX with Office 365, businesses can manage phone calls, meetings, and contacts within the Office 365 ecosystem. It enables click-to-call functionality directly from Outlook and calls from Microsoft Teams to be routed through 3CX.
Answering to Your Common Questions
FAQ's
Find quick answers to the most common questions about our services, We haven’t answered you yet? Feel free to contact us.
We recommend 3CX to companies of all sizes and across every sector that aim to streamline their communication. Whether large or small, 3CX is accessible to every business. With a wide range of software integrations, including ERP and CRM systems, 3CX stands out as one of the most versatile telephony solutions available in the market today.
Most probably not, 3CX utilizes SIP, an open-standard protocol, along with WebRTC technology and supports list of hardware providers such as Yealink, Fanvil, Snom etc. In Case you are using handsets and other related hardware from one of these providers then you don't have to upgrade.
By us, your are going to choose your business numbers, you’re in control of calling plans and costs. You can avoid inflated pricing from "unlimited" plans and only pay for what your business actually needs.
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